Reference

Terms and Conditions for Your a8800 Account

These terms set out what you agree to when you open and use an a8800 account. Access and eligibility depend on your local law and the regions where our services are available — read these conditions before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessSubject to eligible regions
a8800 Terms and Conditions for Your a8800 Account
TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear or you want to raise a concern about your account, our support team handles terms-related queries through the channels below. Response times vary by channel — live chat is the quickest route for account-specific questions.

Team online

Live Chat

Start a live chat from your account dashboard for real-time help with terms queries, wallet verification questions, or account conditions.

Email Support

Send a detailed message to our support address for written responses on terms disputes, account reviews, or formal requests.

Help Centre

Our help centre has a dedicated terms section where common conditions around bKash, Nagad, and Rocket deposits are explained step by step.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

Your account details — including the mobile wallet numbers you register for bKash, Nagad, or Rocket — are stored with encryption and accessed only for verification and payout purposes. We do not share wallet details with third parties outside of the transaction processing required to clear your deposits and withdrawals.

Wallet Data Retention We keep your registered wallet numbers on file to verify withdrawals and match them to the deposit source — this is the core of how our payout checks work.
Account Security Every login uses a one-time PIN sent to your registered mobile number. If you suspect unauthorised access, contact support and we'll lock the account immediately.
Data Access Requests You can request a summary of the account data we hold. Send the request through email support with your account ID and registered wallet number for verification.
Terms Updates When we revise these terms, the updated version is posted here with the revision date. Continuing to use your account after that date counts as acceptance.

Common Questions About These Terms

These are the questions we get most often about account conditions, eligibility, and how our terms work in practice for Bangladesh-based accounts.

Account eligibility depends on your local law and whether our services are available in your region. We do not accept accounts where local regulation prohibits access.

Yes. Wallet deposits via bKash, Nagad, and Rocket are covered under these terms. Each wallet has its own transaction rules that also apply alongside ours.

We may restrict, suspend, or close your account depending on the nature of the breach. We'll contact you through your registered mobile number before taking action where possible.

Yes. Email our support team with your account ID and registered wallet number. We'll respond with a summary of the data we hold on your account.

We post updated terms here with a revision date. If you keep using your account after the revision date, that counts as acceptance of the new version.

Where any condition here conflicts with local regulation, the local rule takes precedence. Access and eligibility always depend on your specific location and applicable law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.